Youstice Partners With Nubelo, Offering 300,000 Service Providers Fast And Efficient Customer Care Tool

Youstice, an award-winning customer care tool, has partnered with Nubelo, a popular online directory to offer new-generation customer service solution to Latin American customers. Nubelo is the first major client of Youstice in Latin America.

As part of the cooperation, the Youstice tool will provide over 300, 000 member service providers with the option to resolve complaints from their customers, helping them to improve their customer care and respond to claims in a matter of minutes. Additionally, for those disputes which cannot be resolved directly, Youstice offers a function to escalate them to a third party professional who will issue an independent decision.

Comments Andres Rolon, Head of Operations, Nubelo: “We are happy to offer Youstice to our service providers, and to introduce a new standard in customer care on the Latin American market. We believe that resolving issues of customers is key to drive business performance, plus to maintain good reputation on the competitive market”.

Adds Zbynek Loebl, CEO of Youstice: “We are excited to offer Youstice to new customers, and to cooperate with Nubelo as our first major Latin American partner. Our idea is to revolutionize the way in which complaints are being handled today, to shorten the time customers spend waiting for a response and resolution of their issue, and to improve the pace and efficiency of customer care centres that manage hundreds, sometime thousands of complaints every single day.”

Nubelo is an online directory, which offers support and services by over 300,000 freelance service providers. The cloud-based web platform connects businesses with service providers by offering an instant access to various professional freelancers and online tools. Nubelo helps to grow the online market of Spanish-speaking countries, mainly Latin America and Spain, but it also helps the freelancers to expand their business cross-border.

Youstice is an award-winning online tool to handle customer complaints and resolve issues. The service, which launched commercially in 2014, is available globally to deal with complaints in a fast, easy way, offering direct negotiation between a provider and a customer. Youstice is available for a risk-free trial period to all services who would like to improve their communication with customers and optimize their customer centres.

Youstice is represented commercially in Spanish speaking countries by Alberto Elisavetsky Dit e-mailadres wordt beveiligd tegen spambots. JavaScript dient ingeschakeld te zijn om het te bekijken. (Latin America) and Maria Borovska Dit e-mailadres wordt beveiligd tegen spambots. JavaScript dient ingeschakeld te zijn om het te bekijken. (Spain).