Welcome to Youstice Blog!

We will use this space to share with you the latest developments on what we do at Youstice. We will also invite various experts to speak their mind about a number of topics, such as online dispute resolution, as well as the latest trends in issue management, e-commerce and technology, among others.
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AI and the future of customer service

In our latest blog, we wrote about the e-commerce trends for 2018. Altogether, there is one particular trend which will play the most important role in the future of customer service. The AI is revolutionizing every industry today and we believe it is the future of customer care as well. Here is why.
 
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Interview with Thomas G. Giglione

Thomas G. Giglione has over 20 years of working experience as a mediation trainer, commercial mediator and institutional arbitrator. He is an accomplished dispute resolution professional who has mediated in a wide range of commercial cases including class action matters, primarily employment, construction, regulatory, consumer, general contract and business disputes as court appointed Roster mediator for the Supreme Court of Ontario, Canada.

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Discover Youstice: How Youstice Dashboard makes your data smart

Effective management of your cases is always our priority. This effectiveness does not come from the quantity, but the quality of the data. Therefore, we have used some of the best UX practices to design a dashboard that makes your data approachable and smart. Check out what we have come up with for you.

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