Youstice Industry-specific Modules
Key benefits for your business:
- - Boosts customer retention
- - Reduces negative reviews
- - Complies with the EU ADR Act on consumer disputes
Additional benefits:
- Reduces the need to engage in time-consuming tasks (lengthy email communications, multiple phone calls…), significantly lowering the cost of customer service.
- Works as a stand-alone customer service tool or as a complement to CRM tools
- Simplifies communication with customers and helps reduce negative feedback

Retail module
This module helps brick-and-mortar and e-commerce stores and resolve customer shopping issues:
- Handles most issues (eg. problems with delivery, payment, staff feedback, returns)
- Offers solutions (eg. refund, price reduction, repairs, replacement or a simple apology)
- Provides an option to escalate customer disputes to a third party neutral
- Compiles statistics on all complaints