Outstanding Customer Care

Outstanding Customer Care

Customer care is key element of online business. Do you want to keep up with the trends in online customer care? We'll provide you with best market examples on the latest developments through our research, infographics and blogposts.
EU legislation on online dispute resolution (2015)
Whitepaper: How will the new legislation influence e-shops? See more
Online shopper behavior (2014)
Comprehensive study based on research from Vanson Bourne See more
7 ways e-shops can provide outstanding customer care
Infographics for World Consumer Rights Day See more
Do you know your online rights?
20% of consumers believe their online and offline rights are identical See more
How Europeans view foreign online retailers
43% will buy from them if the item is unique See more
Tools For Better Customer Care
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